IWT transitioned support of the custom backend and data dashboard to Torq IT in 2019. It was a very nervous time as our clients rely on the service to interact with the SENTRY product. With only limited documentation Torq IT was able to maintain the service immediately. Torq IT has been able to improve the quality of the service as quantified by faster service response time and achieving zero server downtime for the past 3 months. Complaints from clients regarding service response have been evaporated.
Technology Lead, Island Water Technologies